Saturday, June 24, 2017

Parent Handbook

Saint Luke Lutheran Christian Care

The Lutheran Church and School of Saint Luke

410 S. Rush Street, Itasca, IL  60143

Phone:  (630) 773 – 3838    Fax:  (630) 773 – 0786



2016 – 2017 Academic Year


As a ministry of The Lutheran Church and School of Saint Luke, centered in sharing the Gospel of Jesus Christ and focused on the total growth and development of children, the Christian Care Center provides a variety of experiences for children from age three through eighth grade and supports their parents in today’s changing world.

As a service to the community, we extend our care to children outside the Saint Luke family.   Our care is intended to provide a unified, appropriate, educational experience for each child in a warm and friendly atmosphere.  For that reason, our staff is committed to lovingly help and guide each child through each day.

An important element of our Christian Care is the religious teachings and values that the children are exposed to through our staff and our activities.  Religious education takes place in the form of daily devotions, meal prayers, religious songs, Bible stories, service related activities, projects and the like.

Christian Care

Is a program of The Lutheran Church and School of Saint Luke

The program focuses on current trends and practices in early childhood education; it has appropriate programs for children, and the faculty and staff provide a nurturing, Christian learning environment.

Is centered in sharing the Gospel of Jesus Christ

The program proclaims Jesus as their special friend; it teaches Bible stories, music, prayers, and provides chapel services to learn that Jesus is their Savior.

Allows for a variety of experiences

The program allows children to …

–          build attitudes and relationships spiritually and socially with the Lord and others;

–          communicate with others through speaking, listening, reading and writing;

–          develop and demonstrate the creative arts;

–          become aware of their motor skills and body in space, and promotes and develops a positive attitude about issues of wellness through exercise, good health habits, and nutrition;

–          discover concepts and understandings of the world.

Cares for children age three through eighth grade

The program enrolls children from age three and toilet trained through eighth grade; it focuses on the whole child spiritually, socially, emotionally, intellectually, and physically.

And supports their parents in today’s changing world

The program recognizes parents as the children’s primary teachers; it provides support for them in their role as they raise their children in today’s world.


Saint Luke Christian Care provides a fun and educational experience for children age 3 through 8th grade in a loving and caring Christian environment.  Our adult staff has many years of experience working with children and is CPR certified.  We offer kid friendly classrooms, an indoor gym, outdoor playground, ball and soccer fields, and a library/computer lab.

We offer two age-appropriate programs: one for children age 3 through Kindergarten, and one for children in 1st grade through 8th grade.  Both programs offer a variety of activities and a wonderful opportunity for your child to make new friends, stay active, and learn new things in a secure and adult supervised environment.


Our center’s hours of operations are 6:30 a.m. until 6:00 p.m. Monday through Friday.  We are closed on Saturday and Sunday.  In the event of severe weather, the center will be closed based upon the decision of the Lutheran Church and School of Saint Luke.

The center is closed on the following holidays during the academic year:

Labor Day                             Monday, September 5, 2016

Thanksgiving Holiday        Thursday, November 24, 2016 & Friday, November 25, 2016

Christmas Day (Observed)  Monday, December 26, 2016

New Year’s Day (Observed)  Monday, January 2nd, 2017

Good Friday                         Friday, April 14th 2017

Memorial Day                       Monday, May 29, 2017

Summer Camp Prep           Friday, June 2, 2017


The first day of school for St. Luke (Grades 1st – 8th) is Monday, August 22nd with a Noon Dismissal.

St. Luke Kindergarten has Noon Dismissal August 22nd  – August 26th .  The first for full day for Kindergarten is Monday, August 29nd.

The first day of St. Luke Pre-school and Pre-Kindergarten is August 31, 2017

The first day of school for District 10 Schools (All Grades) is Wednesday, August 17th.

Saint Luke Lutheran School

Kindergarten        M – F                                      8:30 a.m. – 2:45 p.m.

Grades 1st – 8th M – F                                      8:30 a.m. – 3:15 p.m.

Preschool  (age 3 by Sept. 1st, 2013)

Pre-3      AM          T, W, Th                                8:30 a.m. – 11:30 a.m.

Pre-3      PM          T, W, Th                                12:00 p.m. – 2:55 p.m.

Pre-Kindergarten  (age 4 by Sept. 1st, 2013)

Pre-K      AM          M – F                      8:30 a.m. – 11:30 a.m.

Pre-K      PM          M – F                      12:00 p.m. – 3:05 p.m.

Benson Primary

Grades 1st – 2nd M, T, W, F                             9:05 a.m. – 3:20 p.m.

TH                          9:05 a.m. – 2:40 p.m.

Kindergarten-Prep (age 4 by Sept. 1st, 2013)

K-Prep AM            M, W, F                  9:05 a.m. – 11:45 a.m.


Kind.       AM          M – F                      9:05 a.m. – 11:45 a.m.

Kind.       PM          M, T, W, F             12:32 p.m. – 3:20 p.m.

TH                          12:32 p.m. – 2:40 p.m.

Franzen Elementary

Grades 3rd – 5th M, T, W, F                             8:17 a.m. – 2:30 p.m.

TH                          8:17 a.m. – 2:10 p.m.

Peacock Intermediate

Grades 6th – 8th M, T, W, F                             8:00 a.m. – 2:55 p.m.

TH                          8:00 a.m. – 1:35 p.m.


In order for your child to enroll into our program, the following forms and necessary fees must be received upon registration.

  • Copy of Birth Certificate
  • Medical Form completed by your child’s physician (State of IL DHS Certificate of Child Health Examination Form IL 444-4737, R-01-12)
  • IL Dept. of Public Health Proof of School Dental Examination Form IOCI 0600-10 (entering Kind. & up)
  • Registration Forms including Emergency Contact Information, Healthy History, Signed Authorization/Release Form, Signed Discipline Policy, and Attendance Schedule.
  • Registration Fees paid in full.
  • Two weeks of tuition fees paid in full.


The Board of Education approves all fee structures relative to Christian Care programs.  An accident insurance fee in the amount of $15.00 per child is required at the time of enrollment.  The Lutheran Church and School of Saint Luke carries accident insurance on all children in Christian Care.  However, the insurance is “secondary coverage”.  That means that the coverage is in effect for those costs that your primary insurance does not pay.

Payment/Collection Policy

Tuition payments are due one week in Advance on Monday.  Therefore, payment for the following week is due the Monday prior.  Advanced Payments are encouraged. We encourage our families to sign up for our recurring payment plan through Childcare Manager/Rapid Tuition.    Payments are accepted in checks made to Saint Luke Christian Care.  We also accept credit cards. Beginning April 3, 2017 any payments made by check manually will access a $50.00 processing fee, any payments made manually by credit card will access a $30.00 processing fee.    Christian Care reserves the right to suspend services for consistent failure to comply with our Payment/Collection Policy.

Non-Compliance Fees.

Consistent failure to comply with our one week in advance payment policy will result in a penalty of up to 10% of your open balance, which will be applied to your account.

Late Payment Fee

A $25.00 Late Payment Fee will be applied to delinquent accounts with an open balance for 30 days or longer.

Late Pick Up Penalty

Families arriving for pick up after the 6:00 pm closing time will be assessed a $10 late fee per child for any portion of the first ten minutes and a $1.00 per minute for each additional minute.

Non-sufficient Funds

A $25.00 NSF fee will be applied to accounts for the first returned check, $50.00 for the second returned check, and $75.00 for the third returned check.  No checks will be accepted after three non-sufficient checks.  Subsequent payments must be paid by certified check, money order or cash.

Unscheduled Attendance / Drop In Rate

If your child attends on an unscheduled day, you will be billed a “Drop In” daily rate of $10 per child.  A 2-week written notice is required of any schedule changes.

Refund Policy

All registration fees are non-refundable.  There will be no refunds or credits given for absences on days your child is scheduled to attend.  A two-week written notice is required for any schedule changes.  Advance attendance fee credits or refunds will be given only if two week’s advance notice, stating your child’s termination date, is received in writing by the director.

Registration Deadline – Friday, August 5th.

Registrations received after August 5th, 2016 (for children attending beginning the week of August 15th) will incur a Late Registration Fee of $25 per family.


Your child’s schedule is required upon registration.  Any changes to this schedule must be submitted in writing at least two weeks in advance utilizing the “Change of Schedule Form”.

For those families whose schedules vary from week to week, you will be classified as having a “varied schedule”.  A written schedule for your child(ren) is required at least two weeks in advance utilizing the “Change of Schedule Form”.

Your child’s attendance is expected each scheduled day.  Credits are not issued for sick days / un-scheduled absences. Please call the center at (630) 773 – 3838 if your child will not be in attendance.  State and county health regulations require us to maintain complete attendance records, stating reasons for absence.  When you call, please state the nature of the illness if your child is ill or personal reasons if you will be away for the day.

You will be billed based upon your submitted schedule(s).  You will be assessed a $10 drop-in fee per day, per child, in addition to your scheduled rate if your child attends on a day not previously scheduled.  This drop-in fee also applies to those who do not provide a written schedule at least two weeks in advance.

If you are moving, or for some other reason find it necessary to withdraw your child from the center, a two week written notice is required, stating your child’s termination date, and received by the director.

Also, Christian Care has the right to cancel services due to low attendance. A minimum of six students is required.

In the event of a Christian Care closure / early dismissal due to severe weather or safety conditions, all families will be notified via the School Reach Telephone system as soon as the information is available. All families are asked to provide updated telephone numbers. Credits are not issued for school closings beyond the control of the Christian Care staff (snow days, District 10 / St. Luke closures, safety issues).


Your child’s safety is our 1st priority.  That’s why our center features secured entrances and exits.  All visitors, including parents, enter and leave through an electronically secured door.   In order to maintain safety in the building, we request that only children and authorized individuals enter beyond the locked double doors in our waiting area.  For the safety of the children, the following policy is in effect:  1) All visitors must sign in when entering the building and sign-out when exiting the building, 2) All visitors must wear a “Visitor” badge affixed to the front of their clothing.  This badge must be visible at all times while in the building.

Check-in and Check-out Procedures

Our check-in and check-out procedures are an important component of our safe and secure environment.  Parents and/or authorized individuals are required to check in and out utilizing the keypad in the entry way.  A four-digit code per authorized individual is assigned to the family after registration.

Under no circumstances will a child be released to anyone other than a parent or person authorized by the parent.  We will only release a child to a parent, a guardian or someone over the age of 18 who has been pre-approved in writing.  If you wish for us to release your child to an individual under the age of 18, this request must be provided to the director by a parent/guardian in writing, signed and dated.  While it is preferable to have authorization in writing, we understand that occasionally you may need to call in with the name of a person picking up your child.  In any case, if we do not know the person picking up your child, we will ask to see the driver’s license or other identification.


We strive to maintain an ongoing awareness of good health habits as they relate to everyday living. Children are required to wash hands after outdoor play, after bathroom visits and before snacks.  Covering coughs and sneezes, appropriate dressing for weather, eating nutritious foods and other health topics are built into our routines.


Please keep your child at home, if your child has experienced any of the following symptoms for the last 24 hours:

  1. fever of 100 degrees Fahrenheit or above
  2. nausea, vomiting, or diarrhea
  3. heavy cold/nasal discharge
  4. constant cough
  5. skin rash
  6. Strep throat (until 24 hours after treatment has been initiated) or any other communicable disease (pinkeye, chicken pox, etc.)

If any of these symptoms develop while your child is in Christian Care, we will contact you immediately to pick up your child.  We request that your child must be symptom free for 24 hours before returning to Christian Care.  He/She may not return to Christian Care the day after they are sent home.  The DuPage County Health Department requires us to keep record of illnesses.

The staff will administer MEDICATIONS such as antibiotics or Tylenol, only after a release form has been signed by the parent. Prescription medication must be labeled with the full pharmacy label.  A medication release form must be signed prior to the staff using any topical products, such as sunscreen.  This form may be signed once for the entire academic year and once for the summer months with Christian Care, with a note, “Apply as needed”.

Emergency First Aid and Medical Procedure

In case of minor injuries, the following procedures will be followed:

  1. Scrape or Scratch – wash with soap and water: contact parent if bleeding persists.
  2. Bump – apply ice; contact parent if the bump is not relieved.
  3. Splinter – if the splinter is on the surface with a portion out of the skin, we (with the child secured) will attempt to remove it and clean it with soap and water.
  4. Nose Bleed – assist the child with cold, damp (water) cloth and ice; contact the parent/guardian if the nose bleed persists.
  5. Choking – administer procedure as taught in CPR course.  A Christian Care accident Report Form will be completed by the staff, with a copy being given to the parents when they pick up their child.  For minor bumps and bruises an “Ouch Report” will be completed by the staff.

In the case of a more serious injury, the above procedures will be followed, but in addition:

  1. The parent will be called to inform them of the nature of the injury.
  2. If the parents cannot be reached, the next name on the emergency form will be contacted.

If the child’s safety and/or well- being are in danger, Christian Care will call the Itasca Paramedics.


Please notify the center of any allergies.  Be sure to include not only food allergies, but those such as animal, pollen, mold, etc.  When the providing of a special diet causes undue hardship or expense for the center, Christian Care will allow snacks and /or meals to be provided by the parent.  A Doctor’s note regarding this arrangement is to be kept in the child’s file.

Administration of Medication Policy

Prescription medication shall be administered as required by a physician and filled by a pharmacist.  Parents are required to have their child’s physician complete and sign a medication permission form which is available in the Christian Care office.  This form will be kept on file.  A medication form is also required for over the counter medications as well.  Prescription medications must be in the original container with the child’s name and dosage clearly labeled.  If medication requires refrigeration, the bottle must be in a sealed plastic container.  Please provide a spoon for liquid medication.


Children should be dressed in comfortable, washable, and simple clothing suitable for messy play with paint, play dough, markers, water, sand, etc.  Because children play outside except in adverse weather conditions, it is important that your child be dressed safely and appropriately for rain, shine, heat, and cold.

We request that rubber-soled shoes be worn at school unless medically your child is unable to wear them. And, please do not send your child with jewelry.

Outdoor play is an important aspect of social and physical development.  We will spend a portion of each session in play outdoors in all seasons.  Please be sure your child is appropriately dressed to make this an enjoyable experience.  If you are not certain that we will be going out do to marginal weather, simply pack extra clothing in your child’s book bag.


Two extra sets of clothes (size and seasonally appropriate) – for ALL children.

Please label all items with the child’s name using a permanent marker and store in a large labeled Zip-loc bag.

Naptime Children – Preschool aged children (3-4 Year Olds)

Naptime pillow, blanket, sleep buddy etc.  Naptime items need to be taken home and laundered at the end of each week.


The children eat lunch in the cafeteria at approx. 11:30 a.m. daily.  The school offers an optional hot lunch program 5 days per week.  If you do not order hot lunch for your child, please equip him/her with a cold lunch and drink to be stored in his/her locker. We will not store your child’s lunch in a refrigerator, and we are not permitted to microwave your child’s lunch.



Children in the Christian Care Program are provided a morning snack around 10:00 a.m. and an afternoon snack around 3:00 p.m.  Children arriving early in the morning may eat breakfast before 8:30 a.m.  Eating is only permitted during lunch and scheduled snack times.

Our program mandates that only store bought, sealed food may be served.  Therefore, only commercially prepared foods may be brought occasionally by parents as part of holiday or birthday celebrations.  Food brought in for this purpose must arrive unopened as packaged by the bakery or manufacturer, or it will not be accepted.  If your child has special food requirements, (soymilk act.) a doctor’s note should be provided.  Parents are responsible for providing special food items.

Birthdays are special occasions to be recognized.  While it is not necessary, you may wish to provide a simple treat (not necessarily food) that your child can share with the other children.  This could be wrapped for take-home. Check with the instructors before the special day if you are planning to send a food treat. Due to food allergies, please do not bring any treats with peanuts or tree nuts.


Cell phones are not permitted by Saint Luke Christian Care and should not be brought to the center.  Christian Care is not responsible for lost, stolen or damaged items.   Children are not permitted to bring hand-held games (i.e. Game boy/Nintendo DS) to the center.   No gadgets with web-site access are permitted. Please label all items brought to our center by your child.


All staff members are mandated by the state law to report child abuse and neglect.  This means that if they “know or have reason to believe” that a child is being physically or sexually or psychologically abused or neglected, they are required to contact the Illinois Dept. of Children and Family Services to report verbally and in written form the child’s name, the name and address of the alleged perpetrator (if known), the extent of injuries, and their own name.


At Christian Care, we view discipline as a process of teaching the child.  This includes both the setting of consistent limits and, when necessary, the enforcement of these limits.  The Center maintains an environment that will serve to decrease incidents of aggressive acts.  However, despite these best efforts, whenever young children are grouped together, it is inevitable that inappropriate behavior will occasionally occur.  Our staff will work with parents to resolve the inappropriate behavior.

Children Care‘s basic behavioral rules are as follows:

  1. Show respect and courtesy to all others (children and adults).
  2. Demonstrate care for school and church property.
  3. Behave in a way that maintains a proper learning environment.

Remember the “Golden Rule”:  Treat others as you would want to be treated.

The goal for which we strive as we guide children’s behavior is the establishment of autonomy in the child.  We want children to become appropriately independent, having the ability to make decisions, to make their needs and wants known, and to accept the natural consequences of their decisions and desires.  Acceptable behavior is encouraged by giving positive verbal rewards, which reinforces a child’s good feeling about his/her behavior.  Asking a child to stop and think about an unpleasant behavior enables the child to work at self-control.  The teacher may also use redirection of activity choices.  In addition, acceptable words are modeled for the child to use to make his/ her feelings or desires known.       If a child is not cooperating in a group listening situation, the child may be seated beside a teacher or teacher assistant and reminded of acceptable behavior.  Removal from the group for a short time-out is used for a child who has demonstrated unacceptable behavior or is out of control.  This is a time for the child to calm down, remember what behavior is acceptable and allow the child to make the decision when he/she is ready to join the group.  Behavior reports are issued for violent or aggressive behavior, inappropriate language or behavior, and consistent disregard for authority.

If behavior problems persist, and we cannot meet the needs of the child, the parent will be asked to conference with the teacher and/or director to discuss helpful ways of encouraging the child towards self-regulating behavior.  The Center will make reasonable accommodations to meet the needs and challenges of all children.  At such a point when it has become unreasonable to meet the needs and challenges of an individual because it changes the essential nature of the program or endangers the safety of all involved, we reserve the right to suspend or terminate services.


On behalf of the Christian Care Staff of The Lutheran Church and School of Saint Luke, I wish to thank you for considering and choosing Christian Care and giving us the privilege and opportunity to serve your child.

With Warm Regards,


Allison Carr

Christian Care Director


Please refer to the Parent Handbook for full program details.

For a printable copy of the Summer Camp Parent Handbook, Registration forms, and all other documents, please go to FORMS.